We acknowledge the Dharug, Gundungurra and Wiradjuri people as the Traditional Owners of the region and pay our respects to Elders past and present. We recognise that their sovereignty was never ceded and are committed to a positive future for the Aboriginal and Torres Strait Islander community.

We are committed to cultivating inclusive environments for people using our services, carers and staff. We celebrate, value and include people of all backgrounds, genders, sexualities, cultures, bodies and abilities.

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About

A new way to access support

A nationally connected service with a localised approach to accessing mental health and wellbeing support.

Run in partnership to support better outcomes

Liverpool Head to Health is delivered by Neami National and funded by the South Western Sydney Primary Health Network.

Through co-design and collaboration with Primary Health Networks (PHNs) and local communities, Neami is developing and delivering four of the eight trial Adult Mental Health Centres, known as Head to Health services, across Australia.

Safe, welcoming and inclusive mental health and wellbeing support

Each Head to Health service is tailored to the needs of the local community and offers a combination of peer-led recovery and clinical support to provide a warm, welcoming and high-quality experience including:

  • immediate mental health support for people in distress
  • short-term mental health and wellbeing support
  • service navigation and helpful, relevant  information
  • connection and referral for ongoing support.

Liverpool Head to Health aims to ease the burden on the public hospital system and provide more accessible services to those needing mental health support, their carers and families.

Neami National

Neami National is a community-based organisation providing mental health, homelessness and suicide prevention services that support over 9,000 Australians each year. Using a recovery approach, Neami supports people to improve their wellbeing, live independently and pursue a meaningful life.

South Western Sydney Primary Health Network

South Western Sydney PHN is a not-for-profit health organisation dedicated to supporting general practitioners, practice nurses and other primary health providers.

A safe and inclusive model of support

Drawing on more than 30 years of experience in providing complex recovery-based support, Neami's Head to Health services provide a high-engagement, recovery-based experience for each person.

We know that building flexible services that accommodate changes in each person's needs enables us to provide or connect with the right support at the right time.

We demonstrate this flexibility by taking a person-centred approach from the first contact through to exit, as the best way to reach recovery.  

The value of lived experience

A "Peer-First, Peer-Last" culture elevates the value of lived experience and recovery coaching to support each person to adjust, settle and develop trust.

Wellbeing Coaches draw on their lived experience to support visitors in their recovery. At Liverpool Head to Health Wellbeing Coaches accompany each person through their time at the service.

Neami invests in the professional development and training of a lived experience workforce right across the country.

Peer Work provides both an avenue for people to re-enter the workforce in a supportive work environment and is an important profession in supporting others recovering from mental illness into employment.

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We are here to help,
every day of the week

Liverpool Head to Health is located at 203 Northumberland Street, Liverpool.

Liverpool Head to Health is a free service. You can arrive between 1 pm – 9.30 pm (Mon, Wed - Sun), and 1 pm - 5 pm (Tues).

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call
1800 595 212

Refer someone you know

If you know someone who may benefit from visiting Liverpool Head to Health we accept referrals from GPs, mental health services, community services, carers, families and individuals.

Make a referral

Stay in the loop

We send out occasional emails with updates and announcements about Penrith Head to Health.

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Feedback and complaints

We welcome feedback and complaints. We respond directly to resolve issues in a timely manner and use feedback to improve our services.

Feedback and complaints