All information about you collected by Liverpool Head to Health is used and disclosed in compliance with relevant laws and this Privacy Policy.
If you are a current consumer, Liverpool Head to Health may use your personal information to contact you, via SMS or telephone, to talk about Liverpool Head to Health services and gauge your satisfaction.
Generally, Liverpool Head to Health will only disclose personal or sensitive information to a third party when you give permission to Liverpool Head to Health to do so.
However, we will also disclose personal and/or sensitive information for a purpose directly related to Liverpool Head to Health providing you with services, when we are required to by law or the terms of a funding agreement, to meet specific duty of care obligations, or for a law enforcement purpose.
It is a requirement of funding bodies that we submit regular reports on our performance, which may include information about the characteristics of people using Liverpool Head to Health services.
General information is also used to help improve the overall quality of our services, and feeds into Liverpool Head to Health research and evaluation projects.
Any information provided to funding bodies, or used for research and evaluation purposes, is done in a way that protects your privacy.
When you cease to be a consumer of Liverpool Head to Health, any personal information which we hold about you is maintained for the relevant periods and then destroyed as required by law.