A safe place.
To be yourself.

Caring, friendly and helpful mental health and wellbeing support in a calm, safe, and welcoming environment.

Open every day.

32 Walker Street, Townsville.

1800 595 212

Emergency contact

If you or someone you care for needs immediate emergency assistance, call 000. For 24-hour mental health support call Lifeline 13 11 14 or the Acute Care Team on 1300 64 22 55.

We’re here to help you in times of distress

  • Immediate help to reduce distress
  • Help to safely cope with thoughts of suicide
  • Help to navigate through a crisis
  • Support to improve your wellbeing
  • Help to connect with ongoing support

Someone there when you need support

Our team will work with you to understand what will help right now, and then if needed, help you find the right support for later.

Support from people who have lived through it.

Many of our staff have experienced a mental health crisis themselves and understand what you may be going through.

Working together to support mental health and wellbeing

Our recovery-focused approach helps us to understand your needs. We offer a single point of entry where you can chat to someone and be referred to the most appropriate services that meet your needs.

A new way to access mental health and wellbeing support

Whether you’re trying to improve your sense of wellbeing, looking for help with something that’s bothering you, or helping someone you care about, Townsville Head to Health is here for you.

We also offer support for carers and families of people experiencing distress.

LGBTQIA+ Weekly get togethers (18 & over)

Head to Health Townsville is proud to be hosting weekly community get togethers for the LGBTQIA+ community on Mondays, 6:30 pm - 8:30 pm. (resuming from 30 October 2023).

This is a space to share, support, and connect with fellow identifying people, and is hosted by our LGBTQIA+ identifying wellbeing coach.

To join us, contact 07 4766 8444.

Numbers are limited. Snacks are provided.

We are here to help,
every day of the week

Townsville Head to Health is located at 32 Walker Street, Townsville.

Townsville Head to Health is a free service. You can call us or drop in, between 10am–8:30pm Monday to Friday and 12pm (noon)–8:30pm on weekends and public holidays.

07 4766 8444

Refer someone you know

If you know someone who may benefit from visiting Townsville Head to Health we accept referrals from GPs, mental health services, community services, carers, families and individuals.

Make a referral

Stay in the loop

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Feedback and complaints

We welcome feedback and complaints. We respond directly to resolve issues in a timely manner and use feedback to improve our services.