Find a way forward,

Caring, friendly and helpful support for people experiencing psychological distress, suicidal thoughts and crisis, in a calm and welcoming environment.

Open every day.

111 Henry Street, Penrith.

1800 595 121

We’re here to help you in times of distress

  • Immediate help to reduce distress
  • Help to safely cope with thoughts of suicide
  • Help to navigate through a crisis
  • Support to improve your wellbeing
  • Help to connect with ongoing support
  • Support for carers and families.

Emergency contact

If you or someone you care for needs immediate emergency assistance, call 000. For 24-hour mental health support call Lifeline 13 11 14 or the NSW Mental Health Line on 1800 011 511.

Someone there when you need support

Our team will work with you to understand what will help right now, and then if needed, help you find the right support for later.

Support from people who have lived through it.

Many of our staff have experienced a mental health crisis themselves and understand what you may be going through.

Working together to support mental health and wellbeing

Our recovery-focused approach helps us to understand your needs. We offer a single point of entry where you can chat to someone and be referred to the most appropriate services that meet your needs.

A new way to access mental health and wellbeing support

Whether you’re trying to improve your sense of wellbeing, looking for help with something that’s bothering you, or helping someone you care about, Penrith Head to Health is here for you.

We also offer support for carers and families of people experiencing distress.

Safe Haven – Co-located in Penrith Head to Health

A Safe Haven is a place you can go if you’re feeling distressed or having suicidal thoughts. It is a safe place where you can talk openly about how you are feeling and what you’re going through.

Safe Haven is co-located within the Penrith Head to Health Centre. You can access the service seven days a week, 1pm to 9.30pm Monday, Wednesday – Sunday (including public holidays), and 1pm – 5pm Tuesday.  

You can talk to a peer-support worker who may have experienced what you’re going through, or to a mental health professional.  

If you don’t feel like chatting, you can spend time in a quiet space.  

It’s free and you don’t need an appointment. 

We are here to help,
every day of the week

Penrith Head to Health is located at 111 Henry Street, Penrith.

Penrith Head to Health is a free service. You can arrive between 1 pm – 9.30 pm (Mon, Wed - Sun), and 1 pm - 5 pm (Tues).

1800 595 212

Refer someone you know

If you know someone who may benefit from visiting Penrith Head to Health we accept referrals from GPs, mental health services, community services, carers, families and individuals.

Make a referral

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Feedback and complaints

We welcome feedback and complaints. We respond directly to resolve issues in a timely manner and use feedback to improve our services.